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Terms and conditions
TERMS AND CONDITIONS OF CASINO MOOSE JAW
- ACCEPTANCE OF TERMS
By entering Casino Moose Jaw, using its facilities or participating in any promotional activities, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.
- DEFINITIONS
In this agreement, "we" refers to Saskatchewan Gaming Corporation (SaskGaming), the owner and operator of Casino Moose Jaw; "you" means a person who enters or uses our premises; and "Casino" means Casino Moose Jaw as well as its staff, facilities, promotions, services and contents.
- AGE AND IDENTITY REQUIREMENTS
Only individuals 18 years of age or older are permitted to enter the Casino and engage in gaming activities. You must provide valid identification upon request.
- RESPONSIBLE GAMBLING
We encourage responsible gambling practices. If you feel that your gambling habits may be causing problems, please do not hesitate to seek assistance from our GameSense advisors or visit a provincial helpline for support.
- SELF-EXCLUSION
You can voluntarily exclude yourself from gaming activities at the Casino by requesting self-exclusion through Saskatchewan Gaming Corporation's responsible gambling program. Upon acceptance of your request, you will be prohibited from entering the premises and accessing any loyalty benefits until the self-exclusion period has expired.
- ACCOUNT RESTRICTIONS
Your Players Club account is intended for personal use only. We reserve the right to suspend or close your account if we suspect fraud, misconduct or breach of Casino rules.
- DEPOSIT AND WITHDRAWAL LIMITS
We do not impose fixed minimum or maximum deposit limits on our guests. Deposit and withdrawal restrictions arise from table minimums and maximums, machine denomination choices, ATM limits, and any personal financial controls you have set with responsible gaming staff.
- ACCOUNT RESTRICTIONS ON WINNINGS
Large jackpot wins may be subject to identification checks, tax and reporting obligations, and potentially staged payouts in accordance with SaskGaming's internal procedures and provincial regulations.
- SECURITY AND FAIR PLAY
We maintain standard SSL/TLS encryption for secure data exchange on our website and use regulated Canadian banking security norms for all on-site transactions. Game fairness is overseen through provincial regulatory approval of slot machines and table game rules, certified via the suppliers and provincial testing as opposed to named third-party online auditors.
- CUSTOMER SUPPORT
Customer support is primarily delivered in person at Guest Services or Players Club desks during operating hours. Supplemental phone and online contact forms are available for general inquiries.
- MOBILE ACCESS AND USE
We do not offer a dedicated real-money mobile casino app. You may access our website through mobile browsers for information about promotions, entertainment, property details and account management.
- GENERAL CASINO INFORMATION
Casino Moose Jaw opened on September 6, 2002. We welcome eligible adults from Canada and abroad who meet age requirements but restrict individuals who have self-excluded or are otherwise barred.
- GAMBLING LICENSE AND REGULATION
We operate under Saskatchewan Gaming Corporation (SaskGaming) license number ___ and adhere to all provincial regulations governing casino operations, gaming equipment and responsible gambling practices in force at any time while you use our premises.
- ENTIRE AGREEMENT
These Terms and Conditions supersede all prior agreements or understandings whether written, verbal or electronic. They constitute the entire agreement between us and may only be changed by a document executed by both parties and approved in writing by the relevant regulatory authority.
- GOVERNING LAW AND JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of Saskatchewan without regard to its conflict-of-laws principles or giving effect to any choice or law that would cause the application of law of another jurisdiction.
By entering our premises, you acknowledge your acceptance of these Terms and Conditions.